Terms and Conditions
Last updated: June 2, 2026
1. Introduction
Welcome to Osiomax ("Osiomax", "Company", "we", "our", or "us").
Osiomax provides software tools that enable users to create product mockups, generate mockups in bulk, download generated assets, and connect supported third-party e-commerce platforms such as Shopify.
By accessing or using Osiomax, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not access or use the Service.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use the Service.
By creating an account, you represent that:
- The information you provide is accurate.
- You have the authority to enter into these Terms.
- You will comply with all applicable laws and regulations.
3. Account Registration
To access certain features, you may be required to create an account.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- All activity occurring under your account.
- Promptly notifying Osiomax of unauthorized access.
You may not:
- Share accounts.
- Sell accounts.
- Transfer accounts without our written approval.
4. Description of Services
Osiomax may provide features including:
- Product mockup generation.
- Bulk mockup generation.
- Design uploads.
- ZIP file downloads.
- Shopify integration.
- Product publishing tools.
- Future premium features and integrations.
The Service may evolve over time and features may be added, modified, suspended, or removed without prior notice.
5. Ownership of User Content
Users retain full ownership of all designs, artwork, logos, images, trademarks, and other content uploaded to Osiomax.
Osiomax does not claim ownership of your uploaded content.
6. License Granted to Osiomax
By uploading content, you grant Osiomax a limited, non-exclusive, worldwide, royalty-free license solely for the purpose of:
- Processing uploads.
- Generating mockups.
- Creating previews.
- Delivering downloads.
- Operating requested integrations.
- Maintaining and improving the Service.
This license automatically terminates when your uploaded files are deleted from our systems except where retention is required by law.
7. Intellectual Property Responsibility
You are solely responsible for ensuring that you have all necessary rights to use uploaded content.
You represent and warrant that:
- You own the content; or
- You possess all required licenses, permissions, and authorizations.
You may not upload content that infringes:
- Copyrights.
- Trademarks.
- Patents.
- Trade secrets.
- Privacy rights.
- Publicity rights.
8. Prohibited Content
You may not use Osiomax to upload, create, distribute, or promote:
- Illegal content.
- Copyright-infringing content.
- Counterfeit products.
- Malware.
- Fraudulent content.
- Defamatory content.
- Harassing content.
- Threatening content.
- Hate speech.
- Terrorist content.
- Child exploitation material.
- Content that violates applicable law.
We reserve the right to remove prohibited content without notice.
9. Shopify Integration
Osiomax may allow users to connect Shopify stores.
You acknowledge that:
- Shopify is an independent third-party service.
- Osiomax is not affiliated with Shopify unless expressly stated.
- Shopify services are governed by Shopify's own terms and policies.
- Osiomax is not responsible for Shopify outages, policy changes, or platform restrictions.
Users are responsible for maintaining their Shopify accounts.
10. Temporary Storage of Uploaded Files
Uploaded designs may be stored temporarily to provide requested services.
We may delete uploaded files, generated mockups, and related assets at any time after processing, subject to operational requirements.
Users should maintain their own backups.
11. Generated Mockups
Generated mockups are provided for informational and commercial use by the user.
Osiomax does not guarantee:
- Marketplace acceptance.
- Product sales.
- Image accuracy across all devices.
- Printing results from third-party providers.
Users remain responsible for reviewing generated assets before publication.
12. Future Paid Services
The Service is currently offered without subscription fees.
Osiomax reserves the right to introduce:
- Subscription plans.
- Usage-based pricing.
- Credit systems.
- Premium features.
Any fees will be disclosed before becoming applicable.
13. Availability of Service
Osiomax does not guarantee uninterrupted access.
The Service may be unavailable due to:
- Maintenance.
- Software updates.
- Security incidents.
- Technical failures.
- Third-party service interruptions.
We are not liable for losses arising from temporary outages.
14. Suspension and Termination
We may suspend or terminate accounts that:
- Violate these Terms.
- Infringe intellectual property rights.
- Abuse the platform.
- Create security risks.
- Engage in unlawful conduct.
Termination may occur without prior notice.
15. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis.
To the maximum extent permitted by law, Osiomax disclaims all warranties, including:
- Merchantability.
- Fitness for a particular purpose.
- Non-infringement.
- Accuracy.
- Reliability.
- Availability.
16. Limitation of Liability
To the fullest extent permitted by law, Osiomax shall not be liable for:
- Lost profits.
- Lost revenue.
- Lost business opportunities.
- Data loss.
- Indirect damages.
- Incidental damages.
- Consequential damages.
Our total liability shall not exceed the amount paid by you to Osiomax during the preceding twelve months.
If no fees were paid, liability shall be limited to the minimum amount permitted by law.
17. Indemnification
You agree to defend, indemnify, and hold harmless Osiomax and its affiliates from claims arising from:
- Your uploaded content.
- Your use of the Service.
- Violations of these Terms.
- Violations of intellectual property rights.
18. Privacy
Your use of the Service is also governed by our Privacy Policy.
19. Changes to the Service
We may modify, discontinue, replace, or update any aspect of the Service at our discretion.
20. Changes to These Terms
We may update these Terms periodically.
Continued use of the Service after updates constitutes acceptance of the revised Terms.
21. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in Nigeria, without regard to conflict of law principles.
22. Contact Information
Email: support@osiomax.com
Website: https://www.osiomax.com