Privacy Policy
Last updated: July 1, 2026
This Privacy Policy explains how Osiomax ("we", "our", or "us") collects, uses, stores, and protects your information when you use our platform. Osiomax is a SaaS platform that enables users to generate product mockups, manage designs, download assets, and connect to third-party services such as Shopify.
1. Information We Collect
1.1 Account Information
When you create an account, we may collect:
- Name
- Email address
- Password (encrypted)
- Login activity
1.2 Uploaded Content
You may upload design files (images, graphics, logos) to generate mockups. These files are processed temporarily and are not permanently stored unless required for system operation or error recovery.
You retain full ownership of all uploaded content. We do not claim any ownership rights over your designs.
1.3 Generated Content
We generate mockups and downloadable assets based on your uploads. These outputs belong to you and may be downloaded or exported.
1.4 Usage Data
We automatically collect usage information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
2. How We Use Your Information
We use collected data to:
- Provide and operate the Osiomax platform
- Generate mockups and process uploads
- Enable Shopify store integration
- Allow ZIP downloads of assets
- Improve platform performance and reliability
- Send important service updates
- Provide customer support
- Prevent abuse and ensure platform security
- Display relevant advertising through Google AdSense
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
These include:
- Session cookies (login functionality)
- Analytics cookies (Google Analytics)
- Marketing cookies (Meta/Facebook Pixel)
- Advertising cookies (Google AdSense and its partners)
You can disable cookies in your browser, but some features may not function properly.
4. Third-Party Services
We use trusted third-party services including:
- Google Analytics (usage tracking)
- Meta/Facebook Pixel (marketing optimization)
- Google AdSense (advertising)
- Shopify (store integration)
These services may collect and process data according to their own privacy policies.
5. Google AdSense and Advertising
We use Google AdSense to display advertisements on Osiomax. Google, as a third-party vendor, uses cookies (including the DoubleClick DART cookie) to serve ads based on your prior visits to this website or other websites on the Internet.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to Osiomax and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.
Third-party ad vendors, including Google, use cookies to serve ads on Osiomax based on your previous visits to this site or other sites. This allows Google and its partners to serve ads based on your interests.
You can learn more about how Google uses data when you use our site or apps at Google's Partner Sites policy .
If you are located in the European Economic Area (EEA) or United Kingdom, we will request your consent before serving personalized ads, in line with Google's EU User Consent Policy.
6. Data Storage and Retention
Uploaded files and temporary data are stored only for as long as necessary to provide the service. After processing, files may be deleted automatically from our systems.
We do not guarantee permanent storage of any uploaded or generated files. Users are responsible for downloading and backing up their content.
7. Data Sharing
We do not sell your personal data.
We may share data only in the following cases:
- With service providers required to operate the platform
- To comply with legal obligations
- To protect against fraud or abuse
- With Shopify when you connect your store
- With Google AdSense and advertising partners, as described in Section 5
California residents may opt out of the "sale" or "sharing" of personal information for advertising purposes by contacting us at support@osiomax.com.
8. Data Security
We use commercially reasonable measures to protect your data. However, no method of transmission or storage is 100% secure.
We cannot guarantee absolute security of your information.
9. International Users
Osiomax is accessible globally. By using the platform, you acknowledge that your data may be processed in countries outside your own.
10. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction of your data
- Request deletion of your account
- Withdraw consent for marketing emails
- Opt out of personalized advertising
To exercise these rights, contact us at support@osiomax.com.
11. Marketing Communications
We may send marketing emails about new features, updates, or promotions. You can opt out at any time using the unsubscribe link in emails.
12. Shopify Integration
When you connect your Shopify store, we may access limited store data necessary to:
- Create products
- Push mockups to listings
- Sync product data
We do not access unnecessary Shopify data and only use permissions granted by you.
13. Children's Privacy
Osiomax is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.
Osiomax does not knowingly allow children under 13 to view ads served through Google AdSense. If you believe a child has provided us with personal data, contact us at support@osiomax.com so we can remove it.
More broadly, Osiomax is intended for use by individuals 18 years of age or older, as our platform is built for print-on-demand sellers and business users.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
15. Contact Us
If you have any questions about this Privacy Policy, contact us:
- Email: support@osiomax.com
- Website: https://www.osiomax.com