Frequently Asked Questions
Got questions? We've got answers! Learn how Osiomax works and how you can support independent Nigerian artists.
Currently, all orders are placed via WhatsApp. Send us a message with the design and product
you want, and our team will guide you through the process. Every purchase supports
independent Nigerian artists!
We accept payments via bank transfer, mobile money, and other secure Nigerian payment
options. Full payment is required before production starts to ensure timely delivery.
All orders are produced locally and shipped across Nigeria. Delivery typically takes 3-7
business days depending on your location. We’ll keep you updated every step of the way via
WhatsApp.
Yes! Upload your artwork via our mockup generator or share it directly on WhatsApp. Make
sure your files are high-resolution PNG or JPG for the best printing quality.
We take quality seriously. If there’s an issue with your order, contact us on WhatsApp
immediately. We offer replacements or refunds for defective or incorrect items.
Every sale you make helps Nigerian artists earn commissions and gain exposure. By buying
from Osiomax, you’re directly contributing to the growth of local creative talent.